Delete your Daamly account.

Delete it in the app

1. Open Daamly and go to Profile.
2. Tap Delete account (below Sign out).
3. Type DELETE, then confirm it’s you with your password or your Google account.

Daamly removes you from your Shares, deletes your photos, your synced data and your sign-in account, then clears the app on your phone. You need an internet connection; if anything fails, nothing more is deleted and you can try again.

Or ask us by email

1. Email support.daamly@gmail.com with the subject “Delete my Daamly account”.
2. Send it from the email address you use to sign in to Daamly, so we can confirm the account is yours. If you can’t, tell us the email address on the account and we may ask you to confirm another way.
3. We will reply when we receive your request and again when deletion is complete, within 30 days.

Remove data without deleting the account

• Sign out and choose “Remove from phone”, or uninstall the app.
• Without an account (or as a guest), use Profile → “Remove data from this phone”. A guest is also removed from their Shares.
• To delete your entries everywhere while keeping the account, use Profile → “Clear all transactions”. It deletes your transactions from your phone and your synced data, and their receipt photo files from cloud storage.

What is deleted

• Your sign-in account (Firebase Authentication), including your name, email address and profile photo.
• All your synced data: transactions, categories, budgets, recurring entries, settings and receipt photos.
• Your profile details and profile photo.
• Shares where you are the only member, with their expenses, payments, activity and receipts.
• Your membership in every other Share: you are removed from its member list.

What may be kept

• In Shares that still have other members, the expenses, payments and receipts you added, and your name and email next to them, stay in that Share’s history, because they are part of the other members’ records. Your profile photo file is deleted.
• Data stored only on your phone isn’t on our servers. It stays until you remove it in the app or uninstall the app.
• If you asked by email, we may keep your request email for up to 90 days as a record that we handled it, or longer only if the law requires.

Guests

Guests have no email-based account. A guest’s entries live only on the phone. Profile → “Remove data from this phone” removes the guest from their Shares, deletes the guest ID and clears the phone. Uninstalling also clears the phone, but leaves your guest name in your Shares, so leave them first.

Timeline

In the app, deletion happens straight away. By email, we delete your account and cloud data within 30 days of confirming your request. Copies in Google’s routine backups then expire on Google’s schedule.

Questions

Email support.daamly@gmail.com. See also our Privacy Policy.